Delete your account or manage your data.

Request deletion of your FRAMEFORGE service account and its associated data, ask to delete specific records while keeping your account, or request a copy of your information.

Email hello@dizzywalk.com with the subject “FRAMEFORGE data request.” Tell us whether you want account deletion, deletion of specific data, or access to your data, and include your installation identifier:

What happens next

This sends a request to support; it does not instantly erase data. We may ask you to verify your connection to the installation or provide a purchase receipt. Do not send passwords or full payment-card details.

Requests can cover ladder and weekly records associated with your identifier and information held by our analytics providers. Purchase and dispute records may require retention for legal or fraud-prevention reasons. We will explain what can be deleted and any records that must remain.

Before clearing your device

Save your private purchase recovery code from Settings, installation identifier, and purchase receipts first. Never include the private recovery code in an email. Clearing app data can remove your local save and its link to service records; it is not the same as deleting those records.

To remove the local copy on Android, use Android Settings → Apps → FRAMEFORGE → Storage → Clear storage. For the web version, remove storage for the FRAMEFORGE website in your browser. These actions reset local progress and preferences.