Back in the fight.
A missing purchase, a stuck match, or something that does not look right? Send the details to our team.
Contact player supportEmail hello@dizzywalk.com if your device cannot open the button.
Include these details
- Your device model, app version, and the approximate time of the problem.
- What you were doing and what happened. A screenshot helps.
- For a purchase, its provider receipt or order reference. Never send card numbers, passwords, or security codes.
Installation identifier for this device:
Open this page from FRAMEFORGE Settings to find your installation identifier.
Missing purchase
Reconnect to the internet and use Restore Purchases in the store. Keep this installation's data and your receipt while we investigate. A network interruption can delay verification; it does not prove that the purchase failed.
On a replacement device, restore your private recovery code in Settings first, then open Store and use Restore Purchases. Pending Google Play payments deliver their items after Google confirms payment. Never send your recovery code to support.
Match or startup problem
Reopen the app and check your connection. If it happens again, contact support before clearing app data so your installation identifier remains available.